Infosys Knowledge Institute has released research revealing the top tech and soft skills desired by global enterprises.
The Talent Radar report is based on over 1,000 responses from senior members of companies with revenue greater than $1bn. Multiple industries were represented, including:
- Communications, media and technology
- Financial services and insurance
- Healthcare and life sciences
- Energy and utilities
- Retail, CPG and logistics
Almost 95% of respondents said they were digitally improving their business. Of those respondents, 46% are focusing efforts on improving their understanding of customers and markets, while 45% are focusing on customer experience, 40% on increasing productivity, and 35% on employee experience.
Skills required for a career in tech
In terms of skills required, 67% of respondents identified analytics as most in demand, followed by user experience (67%) and automation (61%).
There is not just a talent war – it’s a famine. To succeed, companies must hire, develop, and retain talent better than their competition.
– Pravin Rao, Infosys
Enterprises also expressed a keen interest in candidates with soft skills, where teamwork (74%) and leadership (70%) were most in demand from respondents. Communication (68%) and learnability (56%) were also considered desirable, though only 52% of businesses seemed to recognise the value of empathy.
Pravin Rao, COO at Infosys, said: “There is not just a talent war – it’s a famine. To succeed, companies must hire, develop, and retain talent better than their competition.
“As enterprises progress in their digital journeys, the winners will be those who utilise multiple hiring sources and reskill workers in a culture of lifelong learning – invest in their people, who are the ultimate differentiator in a commoditised world.”
The full report can be downloaded at https://www.infosys.com/navigate-your-next/research/talent-radar/