Comtact, one of the UK’s fastest growing mobility, convergence and cloud service providers has implemented Aurora, its network monitoring and management software at Plymouth University, enabling real-time detection, diagnosis and resolution of network performance.
Consistently ranked as one of the leading universities in the UK, and awarded a Queen’s Anniversary Prize for Higher and Further Education in 2012, Plymouth has a strong record of excellence, enterprise and innovation across its teaching and research activities. With around 30,000 students, including those studying higher education at its partner colleges throughout the South West, the University is one of largest in the UK.
With a mission to be ‘the enterprise university’, Plymouth is known as a dynamic and innovative place to work and study, transforming lives through education, world-class research and innovation on a global stage. To support and enable the delivery of their ambitions and extend their physical boundaries, Plymouth aims to become an “edgeless” digital university. Their approach is to help staff and students get the most out of technology and enhance services through the appropriate use of technology, which will help to further their teaching, learning, research, innovation and service provision.
With this vision in mind, Plymouth University recognised it needed to safeguard its infrastructure. In particular the growing demands placed on its network, to drive dependable 24×7 connectivity for staff and students and extend their physical boundaries.
Comtact met the needs of the University with a flexible managed service option. By implementing Aurora, Comtact’s Proactive Monitoring and remediation service, Plymouth University has secured its IT infrastructure and can benefit from optimal network performance and reliability.
“As Plymouth continues to grow and supports a plethora of edgeless initiatives the demands on our network and all of the components that reside within our IT environment increase. Aurora will ultimately safeguard our network, whilst improving the user experience,” said Adrian Hollister, Head of Strategy and Architecture at Plymouth University.
Caption: Plymouth University is safeguarding its IT infrastructure with Aurora network monitoring and management software from Comtact