Milltech Ltd provides training and apprenticeships in the motor industry, business administration, management, sales and customer service, warehousing and storage, and IT among others and helps over 200 learners a year achieve nationally recognised qualifications.
The Sunderland-based firm has always embraced new developments as part of its approach to learning and training provision, so was among the first in the independent training sector to adopt Mesma’s online technology.
After initial consultancy work undertaken by Mesma, which is enabling Milltech to work towards achieving an Ofsted Grade 1, the firm’s opted for the new online software to improve visibility and access to important business performance data.
The move – part of a new self-assessment and improvement planning system to support future evaluative activities – supports a framework that will secure Milltech’s future quality assurance requirements around safeguarding, CPD, inspection notification, communications planning, observation processes, filing systems and accessibility, securing stakeholder views, and subcontractor QA arrangements.
‘The management team benefit from shared ownership of the system, easily seeing the critical information about achievement and improvements right across the business at the press of a button. This helps to make quicker and better informed decisions about the business as we move forward in the light of the Ofsted changes’
Mesma is an adaptable, versatile and cost effective web-based resource, which enables important areas of the self-assessment process and the associated improvement plan activities to be allocated to authorised people within a training environment. Its key purpose is to drive accountability to improve educational provision for students and learners.
Using the software has provided improvements in Milltech’s ability to undertake self-assessment, securing greater managerial control and bringing efficiencies to time intensive processes – in short, the information required for Ofsted inspections is readily available at the press of a button.
Milltech’s systems must comply with the requirements of the Common Inspection Framework (CIF), alongside safeguarding and IQA arrangements, specifically those focused on monitoring the impact of quality assurance activities to ensure they have a beneficial impact on improving operational practices.
Operations manager Mark Askew said integration of the software as part of Milltech’s overall management processes was the ‘right thing to do’ after coaching and pre-inspection work provided by Mesma’s Carole Loader paved the way towards achieving a higher Ofsted grade.
He said that greater evidence of progression and achievement over the years is now provided through Mesma, and added: “Mesma has had a significant impact on our quality improvement planning and self-assessment, ensuring we are better prepared for Ofsted.
“We can keep a better record of where we are and focus on developments that directly impact on people right across the organisation. We will be prepared for our next inspection – greater transparency enables us to see easily what areas need improving and why. The management team benefit from shared ownership of the system, easily seeing the critical information about achievement and improvements right across the business at the press of a button. This helps to make quicker and better informed decisions about the business as we move forward in the light of the Ofsted changes.”