Streamlining the virtual student experience
How to create a seamless journey
Thursday, October 29
11 AM (BST)
In 2020 the demand for a predominantly digital student experience has grown exponentially.
From recruitment and on-boarding to services and lesson delivery, students still expect the same immersive experience of a fully on-campus education.
Join our expert panel as we explore how universities can adapt to new challenges and ensure their student journey is seamless, online and offline.
We will discuss:
Webinar begins in
Aaron Burrell - Head of Learning Information and Environments, University of Suffolk
Aaron works to strategically design and deliver the University’s learning and research information systems and environments. As University system owner, he has responsibility for the review, identification, procurement, integration and development of these spaces, and the management of the University's Learning Innovation Hub. Working in partnership with academic and researchers Aaron develops opportunities to showcase learning and research through the provision of course design and 'make-over' events to support validations and pedagogic practice development. Alongside this work he is also an executive member of the Centre for Excellence in Learning and Teaching. Alongside this Aaron has day-to-day responsibility for the operational management of the Department for Library and Learning Services which includes Academic Development, Digital Learning Design and Library & Research Services. Aaron joined the University in 2007 from the Centre for Research in Educational Applications of Telematics where he worked from 1998 developing and implementing the first iterations of virtual learning environments in a jointly funded project with BT Labs at Adastral Park.
Samantha Ahern - Faculty Learning Technology Lead, University College London
Samantha is an experienced educator (higher and secondary education) and Fellow of the HEA. She is a Faculty Learning Technology Lead at University College London, supporting faculty members in the development of their connected learning approach. In addition to this role, she also undertakes educational research primarily focusing on learning analytics and learning design. Her main areas of interest are EdTech ethics and staff and students’ wellbeing.
Jane Armstrong - Senior Director, Education Industry Solutions International, Salesforce.org
Salesforce.org is he social enterprise division of Salesforce focused on delivering technology to nonprofits, educational institutions, and philanthropic organisations so they can have a bigger impact. In her role, she is responsible for the go-to-market strategy to deliver world-class technology products and solutions for educators and students. Jane believes that equality begins with education, and that access to quality education is the very foundation for a diverse, empowered, and skilled society. Prior to joining Salesforce.org, Jane led recruitment and admissions departments at Tulane University and the University of Southern California. She brings further commercial experience from global leadership positions in strategy, marketing and management in private sector technology organisations. Jane has previously served on the Board of Trustees for a London women’s charity who identify critical issues in the community and find solutions through collaboration for social reform. She holds a Bachelor of Arts from Bates College, and a Masters in Business Administration from Tulane University.
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Salesforce.org is the social impact centre of Salesforce focused on partnering with the global community of change-makers. They provide access to powerful technology that empowers change-makers to build a better world. Salesforce.org’s Education Cloud gives Higher Education institutions a single, shared view of students, alumni and staff in an integrated CRM platform to create personalised experiences at scale – transforming learner engagements into lifelong relationships.